Doing a factory reset and clearing caches after an update usually fixes any software issues, but you can always do it again just to rule out any problem that may have occurred during the last update process. Sometimes bugs creep in with firmware updates and cause all kinds of havoc. If this doesn't solve your problem (it sometimes takes a while to resurface), the next step is to reinstall the latest firmware. Hboot on the HTC One allows you to reset your device and more. Before doing this though, make sure you have done a full backup of everything you want to keep on your device. From here you can access Fastboot/Recovery and clear caches etc, but the option most likely to make a difference is a Factory Reset. To do this, go to the Hboot menu by turning your device off and pressing Volume Down and Power until the Hboot menu appears. If your screen never comes on, just watch a YouTube video of the procedure and follow the number of button presses. First thing's first, try a Factory Reset. The long story short is that this is not a simple issue to fix, but the following steps should help you have the best chance of sorting it out. Some of these fixes worked, some didn't, and most were temporary at best. In previous One devices, the issue seems to have been that the internal cable connector was folded and the compression of the fold would cause the device's screen to go black. Some of the methods floating around the internet for this black screen issue include smacking the phone against a hard surface (not recommended), pressing hard around the camera lens or giving the entire device a gentle twist. If the black screen of death is causing you grief, we've got you covered.
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